The terms

What you are buying

A license to run The Lighthouse for your practice. What a subscription costs and what it includes is what the checkout says at the moment you buy it — this page does not restate a price, because a price written in two places eventually disagrees with itself.

This deploy’s plan may send 15 tools to a client. A send beyond that allowance is refused, plainly, and the refusal says why.

If the Lighthouse isn’t right for your practice, ask within 30 days of your first payment for a full refund. You can cancel any time. Your record stays on your computer and is yours.

The record is yours

The clinical record you create belongs to your practice. Lance Nabers, d/b/a Wayward Robots does not claim a license over it, does not mine it, and does not use it to train anything.

It is stored where you run the software, and the snapshots are in your own data directory, so taking it with you does not require anybody’s permission or cooperation.

The clinical judgment is yours

This software makes no clinical judgment and is not a medical device. It does not diagnose, does not recommend treatment, and does not assess risk.

Where it counts something, it states the count and not its meaning. “Three of the last five scheduled hours did not become sessions” is arithmetic. What that means about a person is a clinical judgment, and it belongs to the clinician whose name is on the note.

A drafted note is a draft. You read it, you correct it and you sign it, and your signature is what makes it a clinical record.

This is not an emergency service

Nobody is watching this software for an emergency. If someone is in danger, contact your local emergency services.

Crisis tools in a client’s app cannot be switched off by a therapist directive, and no setting here can override that.

What is not promised

No compliance claim is made anywhere in this product. It is not HIPAA compliant, it has had no SOC 2 audit, and the record is not encrypted at rest. Deciding whether that is adequate for your practice, in your country, is your decision, and this page exists so it can be an informed one.

[the warranty and liability clause — to be written]

Ending it, and the law these terms sit under

These terms are governed by the law of the State of Texas.

This software runs in many countries and presumes none of them. It cites no statute, promises no legal standard and names no regulator, because a sentence written for one country is misleading in another.

Changes to these terms

These terms are versioned. If a word changes, the version changes with it.

Write to ask@lancenabers.com.

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Still to be answered

1. the warranty and liability clause — to be written — The warranty disclaimer and limitation of liability. This is the clause that decides what happens when the software fails during someone’s worst week. (counsel)

Questions about this page: write to us.